Frequently Asked Questions

Shipping

Yes, we provide free shipping to most states. During checkout, you'll receive details about shipping availability and any potential charges based on your location.

Products

Many of our products are proudly made in the USA. Specific product details, including the country of origin, can be found in the individual product descriptions.

Yes, we strive to provide competitive pricing. If you find a lower price on an identical item from another retailer, please contact us with the details, and we'll do our best to match it.

Refunds & Returns

TBD

Our customer service team is available to assist you with any inquiries or concerns. You can reach us via email at store@outdoorfirehaven.com or by phone at +1 (857) 465-6176, Monday through Friday, 9 AM to 5 PM EST.